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Is the item new or used?
Is the item tested?
What type of payment do you accept?
How much is shipping?
What carriers do you use to ship?
Do you ship internationaly?
Can I return an item I purchased?
Can I insure an item for shipping/transit?
Power Cords & Power Modules Which do I need?
Are the batteries included?
How fast do I get my item(s)?
Is the item new or used?
Items are used unless otherwise specified.
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Is the item tested?
Item is untested unless otherwise specified. We are not qualified to test most products we sell.
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What type of payment do you accept?
We accept Visa, Mastercard, AMEX, Discover through googlecheckout. We also accept USPS Money Orders.
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How much is shipping?
Shipping is calculated based on weight, size and location.
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What carriers do you use to ship?
We use mainly USPS. On heavier or costly items we use FedEx. We can also accommodate other carriers or shipping options at additional cost to buyer.
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Do you ship internationaly?
Yes we can ship to most countries but we cannot control the cost of international shipping. We can ship USPS Priority Mail or EMS. Please contact us if you live outside USA and you want to purchase an item.
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Can I return an item I purchased?
Yes, returns are welcome. Items can be returned within 7 days after receipt of item. Item has to be in the same condition as when received. There is a 20% restocking fee on returned items. S&H fees are not refundable. Computer components (ESD) can be returned for a replacement only.
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Can I insure an item for shipping/transit?
Yes. Please tell us if you want the item insured and we will send a modified invoice to reflect the insurance charges.
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Power Cords & Power Modules Which do I need?
Power Cord (AC Power Cord)
A Power Cord is the cable that plugs into the wall outlet on one end and connects to the Power Module on the other end.
Power Module (AC Power Adapter)
A Power Module or AC Adapter connects to the powered device (Printer, Scanner, Laptop, etc.) and converts the AC input to the power levels required by the device.
Please note that Power Cords and Power Modules are usually sold separately. Unless explicitly written in the description, the Power Cord and Power Module are not sold as a single part number.
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Are the batteries included?
Batteries are not included unless built into the device. If your device comes with batteries, built in or otherwise, they are not guaranteed to work unless otherwise mentioned in the description.
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How fast do I get my item(s)?
We ship the orders one business day after receiving cleared payment. If you order on a weekend or holiday your order will be processed next business day after the weekend or holiday. Transit time depends on shipping service you selected, carrier cooperation and delivery location.
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